FAQs

1. What types of products do you offer?
Our site offers a wide range of products, from clothing to accessories and artistic pieces.

2. How do I place an order?
To place an order, simply browse our site, add the desired items to your cart, then finalize your order by following the payment steps.

3. What payment methods are accepted?
We accept payments by credit card, debit card, and other secure online payment methods.

4. What are the delivery times?
Delivery times vary between 24 hours for express delivery and 5 days for delivery to a relay point for clothing.

Between 7 and 14 days for our canvases.

Between 3 and 6 weeks for our jewelry (out of stock available immediately)

5. Do you offer international shipping?
For the European Union only.

6. What is your return and refund policy?
We accept returns/refunds within 14 days of purchase. For more details see the returns policy page.

7. How can I contact customer service if I have a problem or question?
If you have any questions, problems or need further assistance, we are available by email at waldhari.france@gmail.com or by courier at 01 rue de Metz, 81100, Castres.

We can also be reached on our Instagram account.

8. Do you offer any discounts or promotions?
Yes, we regularly offer discounts and special promotions on certain products. We encourage you to subscribe to our newsletter or follow us on social media to stay informed about the latest offers.

We hope these answers help you better understand our site. If you have any further questions, please feel free to contact us!